Contact Best Payout Casinos
This page explains how to reach the team behind Best Payout Casinos and what we can realistically help with.
How to Contact Us
Send your message to info@southwalesartsociety.co.uk. Our team reads every message and aims to reply within two to three working days, though this is a target rather than a guarantee.
What You Can Write to Us About
We welcome messages on the following:
- A correction to a tested RTP figure or payout percentage you believe is inaccurate
- An outdated bonus term or withdrawal time that no longer matches what a casino publishes
- A broken link anywhere on the site
- A partnership or editorial enquiry
- A data request under our privacy policy
What We Cannot Help With
Our team publishes independent reviews and has no access to any casino account, balance or personal data held by an operator. We cannot view, unlock, close or process a refund on your behalf.
If you have an account issue, contact the operator's support team directly. Should that not resolve matters, escalate to the operator's approved ADR (Alternative Dispute Resolution) provider, whose details must appear in the casino's terms and conditions under UKGC rules.
Gambling Support
If you are concerned about your own gambling or someone else's, free and confidential help is available right now:
- BeGambleAware -- www.begambleaware.org
- GamCare -- free helpline on 0808 8020 133, available 24 hours a day
- GAMSTOP self-exclusion -- www.gamstop.co.uk